​TOWNSEND
​SMALL BUSINESS SOLUTIONS LLC
CONTACT US TODAY FOR A FREE CONSULTATION 517-526-4696
townsend.sbs@gmail.com
Offering customized solutions to small businesses
and non-profit organizations.
SURVEYS
We offer online survey solutions in the following areas:
Customer Satisfaction/Feedback
Would you like to offer your customers an easy way to provide their opinions on your operations, facility, products and/or staff? We would work with you to develop a customized "tell us how we are doing" type survey. You could print your survey link right on your receipt, invoice or business card, and at a set date we will pull the reports and email them right to you.
Employee Engagement
Successful organizations attract and engage top notch employees. We can build you your very own employee engagement survey to assist you in gauging your level of success in this area, while at the same time allowing staff to provide their candid feedback on you and your leadership team.
Customized Online Surveys
If you have an idea for a survey, we can help you make that survey a reality.
​Market Research
Have a new idea for a product or service? Thinking about a change to the menu? Have a new idea you want to run by your customers? A market research survey can collect the information you want straight from your target audience so that you can make your decision with more than just a gut feeling.
​Online Job Applications/Forms
If you are hiring but do not have a brick and mortar location for job seekers to pick up an application, or if you have a form that you need completed by people all over the state or world, an online job application/form could be just what you need. We would develop the application/form based on your specific needs, and send you responses on a set interval.
Consultation
Thinking about building and maintaining your own online surveys, but just don't know where to start, we can help. We can walk you through the process and answer questions as they come up.